Payments & Refunds

How you pay

Payments are processed by Razorpay. Card, UPI, netbanking and wallet details are entered on Razorpay's checkout and never reach Roomkit's servers -- we store only the order reference, the amount, and whether it succeeded.

All prices are in Indian Rupees and include applicable taxes. The amount shown at checkout is the amount charged; we do not add fees afterwards.

What you are buying

Your first station is free. After that a station costs ₹100 for 30 days, ₹999 to keep one station with no expiry, or ₹599 for ten stations.

This is a one-time charge each time. There is no auto-renewing subscription, nothing stored for future billing, and nothing to cancel.

Renewing before a station lapses adds to the time you already have rather than replacing it.

When a station's time ends

The station goes off air. Your address stays reserved for you and your playlist, images and settings are all kept, so renewing brings it back exactly as it was.

Nothing is deleted when a station goes off air.

Refunds and cancellation

If a station does not work as described and we cannot fix it, write to us within 7 days of payment and we will refund that purchase in full.

Refunds go back to the original payment method and typically settle within 5-7 working days.

We do not refund a station that has been on air and working for the period you paid for, or a station removed for breaking the Terms.

If you are charged twice for the same room, tell us and we will refund the duplicate without argument.

Failed and pending payments

If money leaves your account but the station does not go on air, do not pay again. Send us the Razorpay payment id and we will either put the station on air or refund it.

A payment that Razorpay reports as failed is never captured, and any hold on your account is released by your bank.

Who you are paying

Payments are collected by Madhav Narayan, sole proprietor (individual), through Razorpay.

Address: South City 1, Gurugram, Haryana, India

Phone: +91 82101 81884

Email: sunmadhav4321@gmail.com — write here about anything to do with a payment, and include the order or payment id if you have it.

Operator and contact

Madhav Narayan — Sole proprietor (individual)

South City 1, Gurugram, Haryana, India

Phone: +91 82101 81884

Email: sunmadhav4321@gmail.com